DIGITAL INCLUSION
Advancing Equity and Access in Africa’s Digital Economy
We champion a digital economy that leaves no one behind. In alignment with the African Continental Free Trade Area (AfCFTA) Protocol on Digital Trade, we are committed to promoting inclusive, equitable, and rights-based digital transformation across South Africa and the continent.
Digital inclusion is the gateway to economic justice, democratic resilience, and human dignity in the digital age.
Why Digital Inclusion Matters
As Africa embraces the promise of digital trade, millions remain excluded due to persistent barriers — limited internet access, inadequate digital skills, infrastructure deficits, and socio-economic inequalities.
Digital inclusion is not just a moral imperative; it is a precondition for shared prosperity, social cohesion, and democratic participation in the 21st century.
Our Vision
We envision a digitally inclusive society where all South Africans, particularly marginalised groups —women, youth, persons with disabilities, and rural communities— can:
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Access affordable, high-speed internet and digital infrastructure
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Acquire the digital literacy and skills needed to thrive in a modern economy
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Participate meaningfully in e-commerce, e-government, and other digital services
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Benefit from ethical data practices and strong consumer protections
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Co-create a secure, trusted, and interoperable digital ecosystem
Our Commitment in the AfCFTA Era
The AfCFTA Protocol on Digital Trade provides a transformative platform to embed digital inclusion in Africa’s economic integration agenda. Public Interest SA advocates for a people-centered digital future by:
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Supporting national and continental policies that prioritise digital access and equity
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Monitoring the implementation of digital trade provisions to ensure they reflect public interest priorities
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Partnering with civil society, the private sector, and government to build digital capabilities in underserved communities
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Promoting ethical innovation, open data governance, and safeguards for consumer and human rights online
Strategic Areas of Focus
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Connectivity and Access: Campaigning for universal, affordable broadband and community networks
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Digital Literacy and Skills: Advancing digital upskilling programs, especially for youth and informal sector workers
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Inclusive Infrastructure Investment: Encouraging gender-responsive and climate-resilient tech infrastructure
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Policy Advocacy: Influencing legislation to remove discriminatory barriers to digital participation
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Research and Monitoring: Producing evidence-based insights on digital equity and inclusion trends in South Africa and across Africa
